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Bokomslag Citizens´ Services
Utgiven
2009-november
Serienummer
VR 2009:26
Utgivare
Vinnova
Författare
Lars Albinsson - University of Borås & Calistoga Springs Research Institute
ISBN
978-91-85959-83-9
ISSN
1650-3104
Antal sidor
60

Citizens are increasingly becoming e-citizens, using Internet and mobile phones more and more in their everyday lives. This allows them to demand services that are developed from a citizen perspective and are integrated between the public and private domains.

Today the majority of services, public or private, are developed by the service-provider organisation as the dominating perspective, not the citizen.

Therefore, by financial support from NordForsk and under Vinnova's leadership and guidance, the work has been pushed forward to develop a research-funding program in order to drive change in the direction of:

  • service development with the citizen in focus;
  • research projects aiming at creating useful knowledge for service developers and providers, public as well as private;
  • increase in collaboration between public and private services.

Senast uppdaterad 22 februari 2018

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