The research problem on how to implement changes and innovations in organisations has attracted attention from researchers since the 1970s. But in spite of extensive research, implementation projects in organisations world-wide still fail to a large extent.
The purpose of this report is to present an overview of the pre-requisites for successful implementation of IT-based innovations in complex organisations and its consequent policies. The knowledge produced can be of importance for decision makers, managers and individuals that need to plan how to move from pilot to real world applications and develop strategies that facilitate adoption of the innovation in the whole organisation.