Virtual tools for service, maintenance and product take-back flows (VITS)
|CHALMERS TEKNISKA HÖGSKOLA AKTIEBOLAG - Institutionen för produkt- och produktionsutveckling
|Funding from Vinnova
|SEK 500 000
|January 2014 - September 2014
|FFI - Sustainable Production
|2013-04713sv.pdf(pdf, 752 kB) (In Swedish)
Purpose and goal
The industrial state of practice has been clarified. The companies are using several internal systems and a few towards other actors like mechanics. The availability of information e.g. instructions for service is regulated in Euro 6 and cannot be limited however a fee can be charged for access. Possibilities and weaknesses have been identified in the business model.
Results and expected effects
The comparison between state of the art of academia and industry has shown that there are potential improvements. There is a possibility to simplify the information gathering for the mechanics, which can be achieved through improvements of the information system and how information is displayed.
Approach and implementation
Workshops and interviews have been conducted at the participating companies to investigate the currently used systems and future possibilities. To find the academic state of the art an extensive literature review was conducted.