LEAD for a smarter welfare

Purpose and goal

LEAD for smarter welfare was a change management program which aimed to increase the speed and quality of the implementation of digital solutions in public service. During the program we have identified, described and shared both enabling and restricting factors of development. Through enhanced understanding of key factors for successful implementations of digital solutions, this program aimed to benefit further development in all municipalities. LEAD for smarter welfare had two main areas of focus: digitalization within education and digitalization within health care.

Expected results and effects

The collected knowledge from the participants of LEAD is presented in the report Key factors for digital development, a treasure chest of inspiration for all municipalities in the process of implementing digital solutions. As a result we have seen increased cooperation between sectors within as well as between the participating municipalities. They all had things they could learn from each other. SKL has gained increased experience of conducting large scale design based projects, as described in the report Learning from a different change management program.

Planned approach and implementation

Within the fully transparent design based project focused on co-creation, the team from SKL worked with 100 experts on education and health care from 20 municipalities of all sizes and from all parts of Sweden during one year, in order to define key factors to successful implementation of digital solutions. We have a result for all municipalities to benefit from, but we also learnt that the many differences between the participants reduced the sense of usefulness for them. We believe that a more homogenous group would have led to a higher degree of development and growth for the LEAD members.

External links

Kort beskrivning av LEDA för smartare välfärd samt länkar till rapporter som redovisar resultatet av programmet.