Enhanced participation, safety and security for older people and their carers with health supportive e-services.

Purpose and goal

The aim is to increase the quality of life of older people and carers; to enable their involvement in health and social care by using innovative e-services. Key aspects are empowerment, health promoting approaches, coherent health and social care and development of these work processes with the help of IT. Easy to use, individualised, mobile IT-services: -enable older people´s and carers´ involvement in health and social care, facilitate social support networks; reduce isolation and social exclusion -increase effectivity, security and safety for older people, carers and staff.

Results and expected effects

In order to develop and evaluate a model for innovative, co-ordinated health and social care with transparency among the key actors, the project is divided into the following seven sub-projects: 1.ONE way in to health and social care 2.Mobile access to common information 3.Visual digital direct contact 4.Digital information, advice and support and communication within home nursing care, advanced home nursing care and palliative care 5.Digital health check-ups/health interviews 6.Interactive social `communities of practice´ 7.Interactive cultural platform

Approach and implementation

A project group of 33 older people, carers, civil society organisations, staff from municipalities, health care region, companies and university, developed a model for future health and social care. The starting-point was participants´ experiences, preferences, `state of the art´ and research. ACTION, highlighted by EU as an example of best practice to develop care for older people and their carers, inspired the work. Focus group interviews were conducted with ACTION users. Participation of all stakeholders led to a multifaceted analysis and suggestions for development.