Business models for e-services in joint Government-Municipalities ventures

Reference number
Coordinator FÖRENINGEN SAMBRUK - Sambruk
Funding from Vinnova SEK 3 400 000
Project duration June 2008 - June 2011
Status Completed

Purpose and goal

Business models for e-services in joint Government-Municipalities venturesThe project will address the important and difficult challenges in establishing an effective, working realtionsship between local municipalities and government bodies, when implementing e-services. The project will develop new models for electronic information exchange within two chosen areas: application for social welfare and administrative support and follow-up for personal assistants.

Expected results and effects

The project will contribute in developing new business models for co-operation and information exchange, as well as specific e-services applications. This will result in simplyfied and more effective interaction processes for citizens, in their dealings with various government agencies, local and national bodies. A municipality will be able to supply e-services for: 1) application for social welfare 2) requesting information of planned and completed activities regarding personal assistants

Planned approach and implementation

The development project will be established with Sambruk as responsible for project management and participation from several local municipalities and national government agenicies. Researchers will participate as active project members, contributing research, evalutation and design expertise. Positive experiences from earlier Sambruk projects will be drawn upon, where the researchers participated as facilitators, in order to achieve a final design built on joint participation and consensus. The VITS group´s range of methodology tools will be utilised, wherein a number of components can be named, i e problem analysis target and communication analysis, information modelling, user case based design and interaction design.

External links

The project description has been provided by the project members themselves and the text has not been looked at by our editors.

Last updated 25 November 2019

Reference number 2008-00763

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