Business models for e-services in joint Government-Municipalities ventures
| Reference number | |
| Coordinator | FÖRENINGEN SAMBRUK - Sambruk |
| Funding from Vinnova | SEK 3 400 000 |
| Project duration | June 2008 - June 2011 |
| Status | Completed |
Important results from the project
Business models for e-services in joint Government-Municipalities venturesThe project will address the important and difficult challenges in establishing an effective, working realtionsship between local municipalities and government bodies, when implementing e-services. The project will develop new models for electronic information exchange within two chosen areas: application for social welfare and administrative support and follow-up for personal assistants.
Expected long term effects
The project will contribute in developing new business models for co-operation and information exchange, as well as specific e-services applications. This will result in simplyfied and more effective interaction processes for citizens, in their dealings with various government agencies, local and national bodies. A municipality will be able to supply e-services for: 1) application for social welfare 2) requesting information of planned and completed activities regarding personal assistants
Approach and implementation
The development project will be established with Sambruk as responsible for project management and participation from several local municipalities and national government agenicies. Researchers will participate as active project members, contributing research, evalutation and design expertise. Positive experiences from earlier Sambruk projects will be drawn upon, where the researchers participated as facilitators, in order to achieve a final design built on joint participation and consensus. The VITS group´s range of methodology tools will be utilised, wherein a number of components can be named, i e problem analysis target and communication analysis, information modelling, user case based design and interaction design.