Automated coaching + Progress Counter = Dramatically increased efficiency of training
| Reference number | |
| Coordinator | KNOWLY AB |
| Funding from Vinnova | SEK 550 000 |
| Project duration | December 2016 - October 2017 |
| Status | Completed |
Purpose and goal
Coaching on the job before and after a classroom training is according to research key to increasing the effect of the training. The problem is that trainers currently need to do all the coaching manually, using paper and pen, which is often not a priority or downright fails. Our goal was therefore to digitize and automate the coaching of the training participants on the job after the training session. At the end of the project this goal has been reached and during the last month the product was used at more than 50 trainings.
Expected results and effects
Today we have a working prototype to handle automated coaching. We have gathered a number of “success cases” with trainers as well as with participants and supporters. The digital coach, that is at the center of the digital coaching, lets participants regularly reflect on progress made and set new goals. The digital coach has been received very well, by participants, supporters and trainers alike. For the participants the coach is a helpful asset on the job after the training, while the trainer avoids administration all together.
Planned approach and implementation
Overall we have followed our initial plan, which has worked very well. As planned, our primary tools have been to read research, observ reality, interviewing and prototyping and testing. Observation of training participants in their “home” environment has naturally been challenging, why we have had to trust interviews and quantitative tests more. As for the business model, we have identified a new model during the project, one based on volume. We have also experimented with a blog as a method for reaching out. The blog got about 50 followers during the first week alone.