An equal delivery experience - a norm critical analysis of the maternal care at Stockholm South General Hospital
|Coordinator||Södersjukhuset Aktiebolag - Kvinnokliniken, avdelning 63|
|Funding from Vinnova||SEK 314 000|
|Project duration||May 2018 - January 2019|
Purpose and goal
“Health care today is not always equal. Sometimes because patients are not treated equally. Sometimes because patients are treated the same, even though they have different needs and abilities.” www.1177 Challenges in health care are becoming more evident. Also, factors such as an increase in mental disorders - often alongside socioeconomic problems - and more non-Swedish speaking patients, ask for a new approach and understanding. The Women´s Clinic and SÖS Innovation have done a norm-critical analysis focusing on the interaction between staff and the women/families they meet.
Expected results and effects
The project resulted in: New ways of describing and identifying patient groups based on more subjective and non-clinical aspects The insight that staff today often lacks tools to discuss, reflect upon and improve their interaction with patients and that there is a wish for more support The insight that already through the organized workshops as part of this project, the staff said they experienced a difference in how they think about patients Concrete ideas to develop a non-clinical training concept and dialogue tools that in the long run have potential to be spread to other wards
Planned approach and implementation
The project was carried out at antenatal/postnatal-ward 63, where all the observations and interviews, as well as norm critical workshops with staff took place. Two different workshops with accompanying tools were designed for the project: “Identify and Map” and “Changing Perspectives and Testing Alternatives”. Here, midwifes and assistant nurses got invited to express and reflect upon the meetings they’ve had with various woman and families at the ward. They also practiced stepping into a more concrete situation through role-play and explore if there is room for improvement.