In the Hub - Interaction between users and driverless vehicles in future transport systems

Purpose and goal

This project explored and demonstrated how people should interact with driverless vehicles in connected transportation systems in hub contexts in the future. The goal was to investigate and design new models for interaction between human operators and driverless vehicles that contribute to efficient and safe transport within hubs. The work focused particularly on two use cases where interaction with the vehicles is assumed to be significant, and where implementation is possible at an early stage when introducing driverless heavy vehicles.

Expected results and effects

Results include: 1. New knowledge about user needs for interaction design found in professional operators in a controlled transportation system. 2. The concepts were visualized and implemented through different methods. 3. New models for how user interfaces for driverless vehicles should be designed. 4. New knowledge about how user interfaces should be designed to complement each other and together support operators with different roles in a transport system. 5. Scientific publications published or submitted to scientific conferences

Planned approach and implementation

We applied a typical user-centered design approach in the project. We created several concepts using Voice Interaction, AR and gesture control. We implemented the concepts into several prototypes e.g. videos, Virtual reality and simulation. We tested the concepts with potential end users in relevant professions. Through mainly subjective rating and qualitative interviews in the studies, we generated new knowledge of safe, efficient and engaging interactions between human operators and heavy automated vehicles in the hubs and valuable implications to design such interactions.

External links

On the webpage, it has a short description of the goals, challenges and expected outcomes of the project.