PLANT 2 - Planning and Innovation within Product Service Systems

Purpose and goal

A great part of this project has focused on understanding and developing ways to collaborate and creating models that describe how to handle the industrial servitization. The project has supported the company to better handle the challenges they are facing by: - arraging workshops that handle real situations - teaching methods that supports the team in their innovation process for product-service systems - spreading information and knowledge about innovation capability for product-service system

Results and expected effects

The project results have provided a deep understanding of the area and concrete tools to support the cross-functional understanding of the integration of products and services. Early identified indicators for measuring innovation capability has also attracted interest at the company. The results have been published in scientific forums, and even influenced the design of industrially applicable methods and tools. The project has also established a new model for collaboration between the marketing function and technology organization, tested also with other companies.

Approach and implementation

By following ´real´ business projects of both traditional product and technology development and a specific long-term product-service system initiatives, the results have continuously been validated within the company. The PhD student have simultaneously operated outside the company with studies in AB Volvo and Volvo Car primarily, as well as within PIEp where the experience of more than one organizations could be compared. Scientific collaboration has taken place, including TU Delft and Stanford, which have been useful to broaden the perspective of the industrial PhD student.