Precommersial procurement of a mealservice in Söderhamn

Purpose and goal

Buyers identification process has been valid . The needs of the elderly have been met , more older people want lunch box from the new provider . Several different companies have participated in the project implementation have expressed great interest in the tender form even if they are not present to deliver the meal solution. In the two sharp bids submitted was one of the proposals a solution between two different companies. Several solution discussions have been held . The process has been rewarding and learning for all participants. Dialogues have been held between the municipality

Expected results and effects

New approach to the whole process , new evaluation model , 2 received crisp tender, collaboration between supplier and customer , customer satisfaction, higher perceived quality of life for customer value in the form of get-togethers and participation, more food boxes were requested after 2 w, lunch boxes were requested by external buyers, less shrinkage, increased sales of supplier, Increased -business opportunities for the supplier, -interest from the customer -interest from purchasers - interest in SME businesses the project has contributed to rural development