Important results from the project
Yes, the goals were largely met, although the path to achieving them was adjusted. We delivered a functioning AI platform for automated accounting flows. Originally, the goal was to automate existing manual processes, but this proved difficult to replicate, so new more efficient processes with higher customer value were created. In total, 34% of the repetitive flows could be replaced. It also provided increased value for the end user through report flow & more time for customer success.
Expected long term effects
The project has laid the foundation for long-term commercialization and further development. The results in so-called function calling, i.e. AI´s ability to select and use the right tools and APIs, enable more stable and reliable AI systems. This addresses a central barrier to AI adoption of lack of trust. The technology has broad application, for example in customer support where AI can not only respond but also perform actual actions, which opens up completely new areas of use.
Approach and implementation
The project was implemented in a structured yet flexible manner. Activities were adjusted when new processes proved more impactful than replicating old ones. The schedule was largely followed, although technical limitations and app payment models affected some integration goals. Collaboration with Ebit worked very well and has deepened, with Ebit now using the platform more actively and having opportunities to further commercialize the solution.
External links
The project description has been provided by the project members themselves and the text has not been looked at by our editors.