Test-bed for user centered service innovation in health care
| Reference number | |
| Coordinator | VÄRMLANDS LÄNS LANDSTING |
| Funding from Vinnova | SEK 6 750 000 |
| Project duration | July 2013 - October 2016 |
| Status | Completed |
Purpose and goal
The County Council of Varmland will continue to operate Experio Lab within regular operations. Cooperation with six other councils have been established for collaborative work. International and national research is ongoing. Design industry players as SVID and industry participate and develop their offerings. SP / RISE develops its capacity in service innovation and design in a national platform for innovation in health care., The project has laid a strong foundation for continued investment for the user-centered innovation and design to develop the Swedish health-care system.
Expected results and effects
In the application for the pilot project, Experio Lab, we set the following ambition. A powerful establishment and integration within the County Councils organization. To develop a resource for other counties on service design. Increase the number of innovation projects. Provide design agencies development opportunity. To offer academia and institutions research opportunities. Examine the possibility for businesses to participate. These effects have been reached with the exception that the involvement of the business has not happened to the degree of integration that we liked.
Planned approach and implementation
Our aim was to develop a national center for patient-oriented service innovation, Experio Lab. Several scenarios for a sustainable operating model was tested. Completely immersed in the project owner alternatively, a jointly owned organization between one or more partners as SP/RISE, other county councils, academia. It has proved more complecated than expected to create a joint organization. Experio Lab will continue to operate as part of the LiV. Partnership with other counties have been established. Cooperation with the SP/RISE, academia and industry will continue in new forms.