Performance measurement to drive improvements
|Linköpings universitet - Institutionen för ekonomisk och industriell utveckling
|Funding from Vinnova
|SEK 500 000
|May 2013 - January 2014
|Challenge-Driven Innovation – Stage 1 initiation
Purpose and goal
Measurements of care is essential to good health in the future. Care management depends on knowledge of business processes and results. Smart measurements and visualizations will innovate healthcare technology and organization. In this project, we have explored possibilities to apply methods for visualizing processes and flows in healthcare. We note that the strategic measurements and visualizations creates a basis and opportunity for better decision-making at multiple levels within the healthcare of the future for better health
Results and expected effects
During initiation, the project aimed to find ways of collaboration and we have also during this period identified opportunities and obstacles to developing solutions to the problems with measurements. Keys in the process of measurement is a long-term, process perspective, information systems and evidence-based medicine and management. These must be integrated into the daily work. A problem in the Swedish health care is that measurements depend largely on administrative systems orresearch and is not directly suited for management of everyday care.
Approach and implementation
The project was organised largely on our benchmarking with Intermountain Healthcare where much time was spent on preparations - including comparison of diabetes care and programs set up. After the study, which was conducted during the fall we spend much time for analysis and discussion of the InterMountain Healthcare way of working. Our work will be presented in a report released in spring 2014.