Accessible Information – enabling older foreign-born individuals to make informed life decisions

Important results from the project

All project objectives were met. We analyzed the systematic barriers that limit older foreign-born people´s access to important information, resulting in proposed solutions. An implementation plan and implementation analysis with expected effects were created. In addition to providing the basis for a digital tool with a clear strategy for dissemination, a model for co-creation and change work between public actors, civil society and the target group was identified.

Expected long term effects

Target group gains access to information in an understandable and motivating way providing the conditions for making well-informed decisions about their life, health and finances. This reduces frustration and social exclusion and increases Kasam. The public sector receives a reduced administrative burden when the target group becomes more independent. Staff can focus on more value-creating work. Society is given more equal access to digital services, which strengthens social inclusion and trust.

Approach and implementation

Planned activities in the project led us to our objectives. We did not need to correct elements of the project plan. The time for implementation was a challenge as the period included holidays and affected access to the target group and staff. The time for government agencies to anchor participation was longer than expected. These factors led to a high pace at the end of the project period. The project grew rapidly in scope and the pace at the end forced limitations in terms of participants.