Digiteam for a user-driven social service

Reference number 2018-03698
Coordinator Sveriges Kommuner och Landsting - Avdelningen för Vård och Omsorg
Funding from Vinnova SEK 500 000
Project duration November 2018 - August 2019
Status Ongoing
Venture 2018-02414-en
Call 2018-02475-en

Purpose and goal

In social services, work is often governed by the traditional way of working with physical meeting in focus. There is a need to try innovative working forms that can meet the development of society and the requests of new generations. New user-friendly solutions are required. A testbed within social services where the services are complemented by independent digital teams to try new ways of working and providing services can be one way to cope the need of the future welfare services.The pre-study aims to investigate and describe how a testbed for a user-driven social service can operate.

Expected results and effects

The preliminary study will result in a proposal for an implementation plan of how a testbed will coparate in the different municipalities. During the preliminary study dialouge and collaboration will be initiated with relevant actors and further need for competence identified. The goal is to also find suitable municipalities that can be a testbed developer and where the testbed is rooted in the organization´s management.

Planned approach and implementation

Dialogue will be held with municipalities that actively work with the development of social services and digitalization and municipalities with a great interest in developing services together with users. SKL will use its existing channels such as networks, webcasts and workshops to engage a dialogue with municipalities. Dialogue will also be initiated with companies, organizations, authorities and universities.

The project description has been provided by the project members themselves and the text has not been looked at by our editors.