The programme Citizen´s Services has the objective to reach a more effective and citizen-centric public administration in the Nordic-Baltic region. The goal for the programme is to develop useful and effective national public e-services for the citizens.
The programme is a result of the NORIA-net project Citizens’ Services funded by NordForsk during 2008-2009.
The programme will support projects in the field of
- service development from the perspective of the citizens´ needs
- research projects with focus to create new knowledge for service providers; both public and private.
- to increase the cooperation and knowledge transfer between the public and the private e-service sector.
The programme will be implemented by financing projects through evaluation processes in two separate calls for proposals 2010 and 2011. The calls are funded through a common pot provided by the funding partners.
The first call for proposals, Citizen-Centric eGovernment Services, was carried through September-October 2010 and was administrated by VINNOVA. Five projects was accepted for funding. See Citizen-Centric eGovernment Services - projects accepted for funding.
The second call was open between May 25th and October 4th 2011. See Citizen-Centric eGovernment Services 2011.
For more information about the programme, see the programme description
.